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MANISH JEWELLERS GROUP CO.

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Legal Information

The legal information contains the terms and conditions of using emperesse.ae and to avail the services offered through its online store. It also contains other relevant information pertaining to the relationship and service delivery between emperesse.ae, its group companies including its parent company Manish Jewellers LLC and the users of this website.

 

  • Customer privacy and data security.

    Emperesse.ae may need to collect personal information from the users and customers at various stages of service delivery. We will use this data only as provided in our privacy policy and we make all effort to store and maintain such data away from unauthorized access. For more information about our privacy policy please click here .

  • Errors and omissions.

    We make all efforts to give accurate, complete, timely, recent and reliable information in our website. However, there may be times when information displayed in emperesse.ae may contain incomplete data, obsolete information, typographical errors or inaccurate. Emperesse.ae do not make any warranties as to the accuracy, completeness, timeliness of the information available in the website. If at all any such errors are there, it is completely un intentional and we apologize for such errors if any. We reserve our right to correct errors and update the information at any time.

  • Product representations.

    Our online stores contain information about the product and services available through emperesse.ae including but not limited to product pricing, product images, product availability and so on. We make all efforts to make sure such information and representations are accurate, complete, recent and truly represent the characteristic and qualitative as well as quantitative information about the product. However the image could look differently in different equipment/monitors depending up on the size, resolution and color setting. Hence, in such cases the product could look differently than the customer’s impression from the online store images. However, in such case customers has the option to avail emperesse.ae’s 30 days free return policy.

    Though unlikely, it is possible that an item may not be in stock or the pricing is done erroneously. We reserve our right to correct errors and update the information including the availability and price at any time.

  • We cannot warrant that the Emperesse.ae website will operate uninterrupted, error-free, and without defects always. We also cannot represent that the emperesse.ae or its server will be free of viruses or other harmful elements. As a visitor of this website, your access is undertaken at your own risk. As such, we are not liable for any damages related to your access of or inability to access this website, even if emperesse.ae knew or should have known of the potential for such damages.
  • We reserve the right to make periodic changes to the website and this may include changes in offers or campaigns or the conditions attached with it. We may also make changes in the product displayed, introduce new products, remove existing products or change the product pricing. We reserve the rights to do such changes at all times and the products are offered on an as is where is basis at the time customers confirms the transactions.
  • We may from time to time inform you of any promotions or campaigns that is available for customers via emperesse.ae or any news or information that might be of interest to the customers and users. In case you do not like such communication, you can opt out of the mailing list or contact us at enquiry@emperesse.ae.
  • We conducts business in US$ only. For customers who use credit cards to make payment against purchases from emperesse.ae, the conversion rate between US$ from the credit/debit card currency is as per the card issuing bank's policies and hence emperesse.ae doesn’t have any control on it.
  • Emperesse.ae is committed to the Kimberly Process and as responsible jewelry merchants support the ongoing efforts to stop the trade of conflict diamonds. You can be assured that any of the merchandise bought from us is assured to comply with the Kimberly process. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade.
  • The products purchased from emperesse.ae are shipped to the customer via courier and is covered under insurance. However the insurance coverage expires at the point at which the item is delivered to the customer and receipt thereof.
  • Under no circumstances shall emperesse.ae shall be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages.
  • The return policies & prices mentioned in emperesse.ae is only applicable to our online store and not applicable in our physical retail locations.
  • In case of any refund to the customer on account of return of jewelry items purchased from emperesse.ae, bank charges if any deducted by the customers bankers or credit card issuer will be to customer’s account and we will consider the refund to be completely honored.
  • Please note that for your security and safety we do not encourage payments above US$3,000 via credit or debit cards. We reserve the rights to verify the customer identity through legal means if we feel, and have the full rights to decline any transaction. We appreciate your understanding and support in this matter.
  • In case of any legal dispute the jurisdiction will be that of the United Arab Emirates where we are located.
  • By using the services at emperesse.ae, the users agrees with the terms and conditions mentioned herein and in case you do not agrees to these terms you may not use any services offered via emperesse.ae and may leave.